Last updated: 19/07/2024
Welcome to FIVEX Vacation Homes LLC. By accessing or using our website (fivexdubai.com) and our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
2. Booking and Payment
a. Reservation: To make a reservation, you must provide accurate and complete information. All reservations are subject to availability and confirmation.
b. Payment: Payment is required at the time of booking. We accept various forms of payment as indicated on our website. All payments are non-refundable unless otherwise stated.
3. Check-In and Check-Out
a. Check-In: Check-in time is as per booking. Early check-in is subject to availability and may incur additional charges.
b. Check-Out: Check-out time is as per booking. Late check-out is subject to availability and may incur additional charges.
4. Cancellation and Refund Policy
a. Cancellation by Guest: Cancellations must be made 24hrs before prior to the check-in date to receive a partial refund. No refunds will be provided for cancellations made after this period.
b. Cancellation by FIVEX Vacation Homes LLC: We reserve the right to cancel reservations for reasons including but not limited to safety concerns, property damage, or force majeure events. In such cases, a full refund will be provided.
5. Guest Responsibilities
a. Conduct: Guests are expected to conduct themselves in a respectful manner and comply with property rules. Any damage caused by guests will be charged to the guest’s account.
b. Occupancy: The maximum occupancy of the property must not be exceeded. Violation of this rule may result in immediate termination of the rental agreement without refund.
6. Property Use
a. Personal Use: The property is to be used for personal vacation purposes only. Commercial activities or events are prohibited without prior written consent.
b. No Smoking: Smoking is strictly prohibited inside the property. Violation of this rule will result in additional cleaning fees.
7. Liability
a. Limitation of Liability: FIVEX Vacation Homes LLC is not liable for any loss, injury, or damage to persons or property during your stay. Guests are advised to take appropriate precautions.
b. Indemnity: Guests agree to indemnify and hold FIVEX Vacation Homes LLC harmless from any claims, liabilities, or expenses arising from their use of the property.
8. Privacy
Our Privacy Policy governs the collection and use of your personal information. By using our services, you consent to our privacy practices.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Dubai.
11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
FIVEX Vacation Homes LLC
Website: fivexdubai.com
Mobile: +971 50 331 2408
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.